Top Hospitals in Japan

Hospital Guide for Expats in Japan

The last thing you want in a new country is an unexpected healthcare nightmare, especially if you are unfamiliar with how the local healthcare system works. For expats, understanding the health insurance system and finding the right hospital is crucial for answering questions such as whether hospital is free, or how to go to hospital in Japan.

This guide aims to provide valuable insights and practical tips to understanding the Japanese hospital landscape, from emergency services to insurance coverage and overcoming language barriers.

Expatriates and the Emergency Services in Japan

In Japan, emergency services are highly efficient and accessible. Dial 119 for ambulances or fire emergencies (and 110 for the police). Bear in mind that, while ambulance services are free, hospital treatment is not. Expats must ensure they have health insurance, either through Japan’s national system or private coverage, as costs can be high without it.

In addition, while some emergency responders may speak basic English, it's useful to know key Japanese phrases in case of an emergency.

Types of Hospitals in Japan

Japan has many hospitals catering to different needs and budgets.

Medical Clinics

Medical clinics in Japan are well-regulated and offer a high standard of care. Many clinics specialize in areas, like internal medicine, pediatrics, or dentistry. While larger hospitals may have English-speaking staff, smaller clinics often operate mainly in Japanese, so it’s helpful to bring a translator or use translation apps. Most visits to these clinics are covered by Japan’s National Health Insurance (NHI) system at an affordable rate, although appointments are generally recommended. These may be suitable for any minor health emergencies.

Public Hospitals

Public hospitals in Japan provide high-quality medical care and are generally more affordable than private hospitals, especially for those enrolled in the National Health Insurance system. These hospitals are equipped to handle a wide range of medical needs, from routine checkups to specialized treatments. However, English-speaking staff may not always be available, so it’s helpful for expats to bring a Japanese-speaking friend or translator. Be aware that appointments may be required, and wait times can vary.

Private Hospitals

Private hospitals in Japan offer a more personalized experience, often with shorter wait times and access to English-speaking staff, making them popular among expats. These hospitals typically provide a higher level of comfort and more specialized services, but they can be more expensive than public hospitals. Many private facilities accept international insurance, but it’s essential to confirm coverage before treatment. Appointments are usually required, and the service tends to be more tailored to individual needs.

Expat Insurance Coverage for Hospital Care

Having proper health insurance coverage is crucial when accessing hospital care. Health insurance is mandatory in Japan, and many expats enroll in Japan’s National Health Insurance (NHI) system, which covers up to 70% of medical costs, including hospital visits and treatments. However, many expats, either alternatively or in addition, opt for private or international insurance plans for broader coverage, such as access to private hospitals, English-speaking services, expanded services (dental, vision, mental health etc.), and/or emergency evacuation. It’s essential to confirm that your insurance plan is accepted at the hospital you choose, as well as understand what portion of the costs you'll be responsible for, particularly for specialized or advanced treatments.

Understanding your insurance coverage ensures you can access the necessary care without facing unexpected expenses. For more information on what insurance you may need if you are moving or living in Japan, be sure to give our Insurance Guide to Japan a read.

Understanding Language Barriers in Japanese Hospitals

Since most medical staff in public hospitals primarily speak Japanese, language barriers often pose a significant challenge for expats seeking medical care in Japan. While larger hospitals in cities may have some English-speaking doctors or translators, this is not always guaranteed. This means it is, of course, useful to learn basic medical phrases in Japanese or use translation apps.

You are allowed (and perhaps encouraged) to hire a medical interpreter or choose hospitals with bilingual staff to greatly enhance the quality of care received and reduce misunderstandings during medical consultations. Preparing medical records in both languages can also be helpful in ensuring proper care.

Seeking the Best Medical Care as an Expatriate in Japan

Seeking the best medical care involves understanding both the healthcare system and your options. Begin by identifying hospitals or clinics with multilingual staff or international departments, particularly in larger cities like Tokyo or Osaka. Many expats choose private clinics for specialized care and shorter wait times, though these can be more expensive. It’s also beneficial to research facilities in advance, read reviews from other expats, and maintain an emergency contact list to ensure a smooth healthcare experience when needed.

Regardless of their choices and needs, many expats are able to confidently manage their healthcare needs in Japan by understanding all of these things and securing appropriate health insurance.

This guide serves as a starting point for making informed decisions and staying healthy while enjoying life in this vibrant country.

Top 10 Best Hospitals in

Japan for Expats

Source :: Statista

The University of Tokyo Hospital is one of Japan’s leading medical institutions, renowned for its advanced healthcare and cutting-edge research. Located in central Tokyo, it serves both Japanese and international patients, offering a wide range of specialized services, including oncology, cardiology, and organ transplants.
The hospital has an international patient support office, which helps expats navigate appointments, paperwork, and translation services. Known for its world-class facilities and highly trained staff, it’s a top choice for expats seeking high-quality medical care in Japan.
St. Luke's International Hospital in Tokyo is one of Japan's most renowned medical institutions, offering world-class care with a focus on international patients. Founded in 1902, the hospital is known for its modern facilities, comprehensive services, and a team of doctors experienced in treating both local and foreign patients. English-speaking staff are readily available, making it a top choice for expats.
St. Luke's provides a wide range of medical services, from routine checkups to specialized treatments, with an emphasis on patient-centered care. Its reputation for excellence, combined with a comfortable, multilingual environment, makes it a preferred healthcare provider for many expats in Japan.
Kameda Medical Center, located in Kamogawa, Chiba Prefecture, is one of Japan's most renowned hospitals, known for its high standard of care and modern facilities. It is especially popular among expats due to its English-speaking staff and international patient services, making communication smoother for non-Japanese speakers.
The center offers a wide range of medical services, including advanced diagnostics, surgery, and specialized treatments. Kameda Medical Center also accepts many international insurance plans, providing expats with easy access to top-tier healthcare in Japan.
Kyushu University Hospital, located in Fukuoka, is one of Japan’s leading medical institutions, renowned for its advanced healthcare services and research. As a teaching hospital affiliated with Kyushu University, it offers a wide range of specialized treatments, from general medicine to cutting-edge surgeries and therapies. The hospital is equipped with modern technology and facilities, attracting both locals and international patients.
While most staff primarily speak Japanese, the hospital does offer some support for international patients, including translation services. Expats seeking high-quality medical care in Kyushu often turn to this hospital for its comprehensive services and expertise.
Nagoya University Hospital is a leading medical institution in Japan, located in Nagoya City. Known for its cutting-edge medical research and advanced treatments, it offers a wide range of specialized care, from routine checkups to complex surgeries.
The hospital has an international medical center that caters to expats and foreign patients, with English-speaking staff and support for navigating Japan's healthcare system. As a teaching hospital, it’s equipped with state-of-the-art facilities and renowned specialists, making it a top choice for high-quality medical care in the region.
The Center Hospital of the National Center for Global Health and Medicine (NCGM) is a leading facility known for its specialized care in infectious diseases, global health issues, and advanced medical research. Located in Tokyo, this hospital is highly regarded for providing comprehensive medical services and cutting-edge treatments.
It caters to both local and international patients, with some English-speaking staff available. The hospital offers a wide range of services, including general medicine, surgery, and emergency care. For expats, the NCGM is a top choice for complex health issues, as it combines high-quality care with a global perspective on healthcare challenges.
Kyoto University Hospital is a renowned medical institution known for its advanced research and high standard of patient care. As a teaching hospital affiliated with Kyoto University, it offers a wide range of specialized services, including cutting-edge treatments in areas such as oncology, cardiology, and organ transplantation.
The hospital caters to both Japanese and international patients, with some English-speaking staff available. Expats can benefit from its world-class medical expertise, though it's important to arrange translation support if needed, as not all departments may provide English services. Kyoto University Hospital is also a leader in medical innovation and research, making it a top choice for complex medical cases.
Keio University Hospital in Tokyo is one of Japan’s most prestigious and advanced medical facilities, known for its cutting-edge research and high standards of patient care. As a teaching hospital affiliated with Keio University, it offers a wide range of specialized services, from routine checkups to complex surgeries. The hospital has an international patient department, providing services in English, making it a popular choice for expats seeking quality healthcare.
Keio is renowned for its expertise in fields like oncology, cardiology, and neurology, attracting patients from around the world. However, appointments can be competitive, and it's advisable to arrange consultations well in advance.
Toranomon Hospital, located in central Tokyo, is a highly regarded medical facility known for its advanced healthcare services and international patient support. It offers a wide range of specialties, from internal medicine to surgery, and is equipped with modern medical technology.
Toranomon is popular among expats due to its International Department, which provides English-speaking staff and translators to assist non-Japanese speakers. The hospital is also known for its high standard of care, offering both outpatient and inpatient services, making it a reliable option for comprehensive medical treatment in Japan.
Osaka University Hospital is one of Japan's leading medical institutions, renowned for its advanced research and high-quality care. Located in Suita, Osaka, the hospital is affiliated with Osaka University and offers a wide range of medical services, including specialized treatments in fields such as oncology, cardiology, and neurology.
For expats, Osaka University Hospital provides access to top-tier healthcare, with some English-speaking staff and international patient services available. Equipped with state-of-the-art technology, the hospital is a trusted choice for both routine and complex medical needs. Expats should ensure they have appropriate insurance, as costs can vary depending on the treatment.

Finding the right hospital in Japan can be time consuming and it is best to check with other expats as to what their experience has been. Also, always check with your healthcare insurer for a second opinion if in doubt.